The first ten minutes
- Stop the water. Close the valve at the fixture (under the sink or behind the toilet). If the leak isn't at one fixture, close the main shutoff, usually where the water line enters the house or at the meter box.
- Stay clear of electricity. Keep out of standing water near outlets and appliances.
- Smell gas? Leave the house first, then call your gas utility from outside.
- Relieve and record. Open a low faucet to drain the lines, and take photos and video for insurance.
- Sewer backup? Stop flushing and running water until a licensed plumber checks the line.
General safety information, not professional advice.
Water damage restoration in Northlake
After a leak, burst pipe or flooding, our restoration crew handles water damage mitigation (water extraction and drying) and the repairs. Call the same number: (903) 638-7086.



Plumbing and restoration are separate. Plumbing (fixing the pipe, water heater or fixture) is done by Tim Long Plumbing, Inc. under Texas master plumber license M-14187; that license covers plumbing work only. Water damage mitigation and repairs are done by our restoration crew, separate from Tim Long Plumbing.
How your call works
- Call (903) 638-7086. Our message line answers.
- Share the details. Name, callback number, address and the problem.
- Tim Long Plumbing calls back shortly to help.
Calling for help
When you call (903) 638-7086, our message line takes your name, number, address and the problem, and Tim Long Plumbing calls you back shortly. Calls are recorded.
Tim Long Plumbing's posted office hours are 8:00 AM to 4:00 PM (timlongplumbing.com, checked Nov 1, 2026). Outside those hours, follow the steps above to limit the damage.
Emergency repairs and permits in Northlake
Northlake has said that emergency repairs may start without a permit, but permits and inspections may still be required and should be requested as soon as possible (archived Town notice).
For Northlake homes and the families in them
Stock photos; people shown are not customers.






Check the license yourself
- Open the TSBPE Public License Search: vo.licensing.hpc.texas.gov (no login).
- Pick "Texas State Board of Plumbing Examiners," then "Plumbing – Licensed or Registered."
- Search 14187 (digits only).
- Confirm the status, insurance, and any disciplinary actions.
Steps from TSBPE's Public License Search how-to. TSBPE's file lists license M-14187 for Tim Long, Tim Long Plumbing Inc, Haslet, license expiring 06/30/2027 and insurance on file through 02/01/2027 (TSBPE Responsible Master Plumber list (public CSV, tsbpe.texas.gov/free-licensee-list), downloaded Nov 1, 2026).
Need a plumber in Northlake?
When you call (903) 638-7086, our message line takes your name, number, address and the problem, and Tim Long Plumbing calls you back shortly. Calls are recorded.
Call (903) 638-7086Tim Long Plumbing, Inc. · RMP Tim Long · License M-14187
